Designed for Humans. Driven by Results.
23% Improvement in Attrition
Enhanced learner engagement, increased confidence and targeted skill development reduces attrition in training and production.
88% Become Proficient Faster
Practicing in a realistic environment with immediate feedback turns learned skills into retained muscle memory.
10% Higher Conversions
Enhanced product knowledge, improved communication skills and increased confidence lead to higher conversion rates.
Unlock Insights:
Download Our Report!
Get our comprehensive metrics and ROI report for the iLearn simulator and see how it can enhance your learning experience.
Simulation Technology + Recommendations from Contact Center Experts = Maximized Impact.
- Integrate simulations into your training agenda with expert guidance.
- Create scenarios in our easy-to-use simulation design platform.
- Simulate realistic calls that allow learners to practice to proficiency.
- Evaluate with immediate feedback and targeted coaching opportunities.
Go ahead, Check us out😉
Bite-sized lessons make it easy for your people to retain information and practice to proficiency.
Fan-favorite reasons to work with us:
Reduce Role Playing
Providing unlimited practice with consistent quality, simulations offer significant savings in training operations.
Up-to-Date Training
Agile and adaptable, our easy-to-edit simulations help you keep training up-to-date with changes that occur in real time.
Muscle Memory
As agents navigate the same applications they'll use in production while simulating calls, practice leads to mastery.
Instant Feedback
Agents access immediate results for self-evaluation and trainers can offer targeted coaching to learners.
See Us In Action:
Download the Case Study
Read how the ilearn Simulator improved new hire attrition rates for an industry-leading medical provider in the heat of the Covid-19 pandemic.
🎉Features and Functionalities Users Love🎊
- API Integration for CRM
- AI Speech Analytics
- Gamification
- Intuitive Simulation Builder
- Score with Your Score Card
- Comprehensive Reporting
- Data Export
- Audio & Video Playback
- Ready-to-Go-Course Catalogue
- Multi-Level Difficulty
- Customizable Characters
- AI Voices
- Cloud-Based
- Permissions and Assignments
- Intutive Dashboards
- More Savings on Hiring & Training
Warning: Working With Us Has Been Known To Cause
- More Savings on Hiring & Training
- Higher Agent Retention
- Improved Agent Speed to Proficiency
- Higher Conversion Rates
- Enhanced Performance Metrics
- Increased First Contact Resolution (FCR)
- Improved Agent Confidence
- More Up-to-Date Veteran Agents
- Decreased Training Time
- Less Agent Attrition
- Reduced Onboarding Time
- Less Money Spent
But Don't Take OUR Word For It:
